Shipping, Delivery, Returns

General Shipping Information:

Orders placed within the United States: 

All products are presumed to be in stock when a customer checks out. In cases when there is an unexpected backordered product, Skin Technologies will notify the customer within  24 hours of any problem.  Orders are shipped out within 24-72 hours, Monday to Friday,  from the time the order has  been successfully placed. Orders are normally shipped using the USPS postal service using the preferred speed chosen by the customer. As most orders require signature confirmation, it is preferred that someone be present during the expected date of delivery.  Skin Technologies reserves the right to change shipping carriers such as FEDEX, depending on varying factors such as location, cost, delivery schedules and the total weight of the order. All orders come with tracking information that is sent to the customer once the order is completely processed.

Normal Delivery Leadtimes:
First Class Parcels: 3-5 business days within the continental United States. Hawaii and Puerto Rico   make take an extra 1-2 days.

Priority  Mail Service: 2-5 business days within the continental United States, Hawaii and Puerto Rico make take an extra 2 days.

Expedited Service using USPS Express or FEDEX overnight: 1 business day when order is placed before 9am, Eastern Time.

 Post Office  & APO/FPO Addresses:

We ship via United States Postal Service First-Class mail. A tracking number is generally provided.

 Orders shipping to Canada and Mexico:

All orders to Canada and Mexico are shipped via EMS or FEDEX. Skin Technologies reserves the right to choose the shipping courier depending on the weight and type of products included in the order. All orders include the base shipping fee. All customs examination charges, customs taxes and any extra tariffs outside the shipping fee is the responsibility of the customer. Should the customer require a specific declaration on the customs documents, the customer needs to e-mail Skin Technologies at the same time the order is placed.

 All other International Orders:

Skin Technologies ships to all worldwide destinations, cities and countries.  All international orders are shipped via EMS, FEDEX, TNT or DHL. Skin Technologies reserves the right to choose the shipping courier depending on the weight and type of products included in the order. All orders include the base shipping fee. All customs examination charges, customs taxes and any extra tariffs outside the shipping fee is the responsibility of the customer. Should the customer require a specific declaration on the customs documents, the customer needs to e-mail Skin Technologies at the same time the order is placed.

International Customs Policy:

It is the customer's responsibility to know and inform Skin  Technologies of varying countries customs regulations. Any items refused by customs in one's country is non-refundable. 

Shipping Delays: At times, Skin Technologies may conduct an additional payment verification process for customers with credit cards not supposed by Address Verification Service. Skin Technologies may contact the customer via phone or e-mail. This process may add an additional processing time but is necessary to ensure security. We encourage customers to work with Skin Technologies to successfully verify any order. 

Shipping Delays Caused by Acts of Nature:

Skin Technologies is not liable for any order that is held up due to any natural calamity or any act of nature or any delays caused by USPS, FEDEX, TNT, DHL or any shipping carrier.

 Returns Policy:

If you are unsure regarding an item's concentration and product properties, please e-mail info@mesobeautyslim.com. All sales are considered final due to the nature of the products that are being sold through this website. 

 Skin Technologies accepts returns for only the following cases:

Returnable Case #1: Product not as described

Returnable Case #2: Product shipped is the wrong item. In this case, please take a photo of your shipping label with your name on the label and the corresponding contents of the package.

 All returns need to be undamaged and boxes need to be in the original condition as when it was received. Damaged and torn boxes and blister trays may incur a re-stocking fee.  To issue a return, please fill up an RMA form ( Returns Merchandise Authorization ) or click on the Returns Section on the footer section of the website. Returns that are shipped back to the warehouse without an RMA form will not be processed and funds will not be refunded to your credit card.   When returns are processed, it usually takes 7-14 business days for the funds to be returned to the original payment method used during the time of the order.